Omar Bin Al Khattab Street,next to Al Ghurair Centre P.O, Dubai, United Arab Emirates
#344 of 719 hotels in Dubai
Guests' ChoiceBased on 4924 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.3
Staff
8.4
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 22 May 2024
Jasmine
MalawiA man called Sabel was the most understanding man at the desk. He promptly gave us an early check in at 3am because he could see how exhausted we were and he was super helpful throughout our trip. We couldn’t have been more grateful and he’s the reason we will be back for our stay in July!
Stayed in April 2024
Reviewed: 21 May 2024
Chunfeng
ChinaIn the reception, Mr. La Oru is very nice and always tries his best to meet the requirements of his client. He have do a very excellent job!
Stayed in May 2024
Reviewed: 21 May 2024
Maristella
ItalyNothing
Room was big and clean. Location was perfect, close the mall Breakfast was good, I would add more sweet pastry
Stayed in May 2024
Reviewed: 20 May 2024
Nasseema
MauritiusMore variety at breakfast. Shower pressure too weak.
Spacious room, comfortable bed and pillows, fast lifts, ample sitting space in lobby. Staff are polite and helpful. Concierge staff was outstanding. Mall is attached to hotel which is very convenient.
Stayed in April 2024
Reviewed: 19 May 2024
Saeed
IranOkay good
I’m reserving by breakfast for tow day but thay don’t give me
Stayed in May 2024
Reviewed: 17 May 2024
Mohamed
MaldivesNone
Was near shopping and restaurants. Just above a Mall. Since transport was restricted, due to flooding, this was a necessity! The Staff, particularly Wasim was very helpful and provided a solution for all our requests, at a challenging time.
Stayed in April 2024
Reviewed: 16 May 2024
Memon
ZambiaWasn’t happy with the pillows and the toilet wash should have been on the right hand side
Breakfast and the room and location
Stayed in May 2024
Reviewed: 11 May 2024
Mohammad
PakistanBreakfast had very few options even simple boiled egg was not available
Location was good
Stayed in May 2024
Reviewed: 8 May 2024
Ibtisam
United Arab EmiratesQuite and clean place Staff were all cooperative and kind, especially reception staff ( La our) .
Stayed in May 2024
Reviewed: 6 May 2024
Nasseema
MauritiusMore non-veg options at breakfast would be great. Pressure was weak in the shower, took ages to bathe.
Room was spacious, bed was comfortable. Staff at reception/concierge were courteous and helpful. Hotel atmosphere was great. Fast lifts. Appreciated the welcome birthday cake for our son. Thank you Swissotel.
Stayed in April 2024
Reviewed: 6 May 2024
Rima
United KingdomWhen ordering or asking for something takes a long time arriving with numerous calling
Reception very good service
Stayed in May 2024
Reviewed: 30 April 2024
Sajad
IranThe location was so good
Stayed in February 2024
Reviewed: 30 April 2024
Sajad
IranThe location was so good
Stayed in February 2024
Reviewed: 28 April 2024
Mohammad
Iranthe entertainment facilities, room facilities and ...
the location was nine
Stayed in February 2024
Reviewed: 27 April 2024
Magawa
TanzaniaBreakfast is okay but allocation of facilities needs to be more ellaborative
Stayed in April 2024
Reviewed: 27 April 2024
April
United StatesMinor: a little confusion with the correct elevator to use the first time; ended up on ground floor with exit doors that will not open, thus had to find the right elevator to use. Otherwise, quickly learned from minor mishap.
▪︎ Views from 14th floor ▪︎ Clean, spacious, and comfortable room ▪︎ Easy check-out process and the staff that did my check-out was nice. ▪︎ Location: close to DBX airport; access to a mall next to it was convenient; Store at lobby was nice too and found some stuff to buy; Many eateries, other stores, night market, close by as well.
Stayed in April 2024
Reviewed: 22 April 2024
Guy
PortugalOutdated carpets, sheets too hard, strong smell of smoking everywhere
Good hotel, good service
Stayed in April 2024
Reviewed: 22 April 2024
Nick
GreeceBreakfast was good
Stayed in April 2024
Reviewed: 19 April 2024
Shafii
PakistanThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 April 2024
Maleeha
PakistanNothing
Its my 4th stay here and always great
Stayed in April 2024
Reviewed: 14 April 2024
Bambokela
United Arab EmiratesThe menu was limited, and the price has gone through the roof.
The room was spacious and very tidy.
Stayed in April 2024
Reviewed: 13 April 2024
Analyn
United Arab EmiratesPool area was.not big.enough..
Room was perfect- very clean and very comfortable. Poor swimming area hence my little girll ended up using the tub in the room, which was big enough for her. Breakfast was below my expectations for such a 5 star hotel.
Stayed in April 2024
Reviewed: 13 April 2024
Mario
United Arab EmiratesThats good and lots of option
Stayed in April 2024
Reviewed: 12 April 2024
Pravin
Saudi ArabiaBreakfast
Friendly staff
Stayed in April 2024
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