Al Mustaqbal Street, Opposite The Dubai Mall, Downtown Dubai, Trade Centre, 117546 Dubai, United Arab Emirates
#323 of 719 hotels in Dubai
Guests' ChoiceBased on 7787 hotel reviews
8.2Cleanliness
8.0
Comfort
8.1
Location
9.1
Facilities
7.8
Staff
8.5
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 23 May 2024
Mohsen
JordanToilet , Press machine in the room
Good but it is old
Stayed in May 2024
Reviewed: 22 May 2024
Max
AustraliaIt looks tired now. Needs a face lift. Disappointed the executive floor was under renovation. If we had know this when we were booking we would not have stayed. The alternative offered was not great. Very noisy and no non- smoking section.
It’s clean and great location.
Stayed in May 2024
Reviewed: 21 May 2024
راشد
Saudi ArabiaSmoking section is noisy
Close to Dubai Mall
Stayed in May 2024
Reviewed: 21 May 2024
Arvea
BelgiumStaff was super friendly (from in-room dining to housekeeping)
Stayed in May 2024
Reviewed: 21 May 2024
Nurul
IndonesiaThere was no rice cooker.
it was a pleasure to stay here during my holiday. the staff were so friendly. huge and clean room. easy access to dubai mall and metro.
Stayed in May 2024
Reviewed: 20 May 2024
Nalin
AustraliaBreakfast was exceptional
Stayed in March 2024
Reviewed: 20 May 2024
Mounir
United Arab Emiratesall was good.
Room is excellent and location. Also the facilities available are quite satisfactory. Service is good and staff are very friendly.
Stayed in May 2024
Reviewed: 18 May 2024
Ahmed
MaldivesSmall gym
Clean/spacious
Stayed in May 2024
Reviewed: 18 May 2024
Khairiyatul
MalaysiaAll good.
The apartment was spacious and complete with facilities. Having a half bathroom with bidet is a big plus.
Stayed in May 2024
Reviewed: 18 May 2024
Dave
AustraliaVery dated room needs decorating
Close to mall
Stayed in May 2024
Reviewed: 16 May 2024
Pierre
Saudi Arabiaall was very good, as expected
all was very good, as expected
Stayed in May 2024
Reviewed: 15 May 2024
Mohammed
IndiaEvery thing is perfect
Breakfast was wonderful, and excellent
Stayed in May 2024
Reviewed: 14 May 2024
Annie
AustraliaHad an issue with sayeed as he misunderstood our request and ordered a limo when we already had alternative arrangements
Great room and pool area and breakfast
Stayed in May 2024
Reviewed: 14 May 2024
Chanrith
AustraliaDid not stay long enough to comment
Good location and friendly staff
Stayed in May 2024
Reviewed: 13 May 2024
Aamir
IrelandIt is clean, but the apartment was old for the price, and the breakfast place was small for the attending people, although the staff were so helpful and tried to accommodate all the people. The food items are limited for the hotels with the same prices.
The Hotel location and staff are excellent. It is clean, but the apartment was old for the price. The place for breakfast and the food items do not match hotels with the same prices.
Stayed in May 2024
Reviewed: 13 May 2024
Debbie
AustraliaThe double decker restaurant, whilst the staff were ok the patrons were rude and had disgusting traits of spitting on the floors whilst you were trying to eat and also they need to have a single designated smoking area away from where people eat.
Some of the staff tried hard to provide a good quality of service in the breakfast area however some days I waited nearly 30 minutes for gluten free items.
Stayed in May 2024
Reviewed: 12 May 2024
Sajith
Sri LankaFinding extra cutlery in during the meals was challenging- suggest a cutlery corner/ or at each station . Please provide tea spoons on the tables. I couldn’t find a single tea spoon during my 5 nights stay.
Location Spacious rooms Service
Stayed in May 2024
Reviewed: 12 May 2024
Nasser0861
BangladeshRight in the centre's if downtown Dubai. A 5 mins walking distance to Dubai Mall.
Stayed in May 2024
Reviewed: 11 May 2024
Duane
United Arab EmiratesThe parking area is tight in the garage. The carpet in the room we were given was badly stained.
Liked how big the room was
Stayed in May 2024
Reviewed: 11 May 2024
Tamer
NetherlandsBuilding isn’t sound proof so, all the noise outside- you will live all the day with it
Staff is friendly Food is normal Location is perfect A/C is perfect Sauna and steam is good
Stayed in May 2024
Reviewed: 10 May 2024
Abdullah
OmanPrice little expensive
Room,locution , staff and living room
Stayed in May 2024
Reviewed: 10 May 2024
Walaa
Palestinian TerritoryIt’s old and needs renovation
Its proximity to Dubai mall and location in downtown, facilities at the hotel like the big pools. The staff are very friendly and very customer oriented, they were very helpful at all times, especially Jirayr at reception who helped us look for our son’s phone. Yasser and Hamdi at the pool were also extremely nice and helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Sarra
Francethe location is perfect
Stayed in May 2024
Reviewed: 9 May 2024
Syed
QatarBurj Khalifa is blocked from view Living room furniture is worn Getting to and from the hotel during Dubai's rush hours is a nightmare Carpets are worn and looks very old
Location is close to E11 and Dubai Mall Car parking is free Apartment was spacious with good view
Stayed in May 2024
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