London, United Kingdom
Positive section of review
Ease of check-in process, size of room, quiet location, oven (with Waitrose just down the road), lovely outlook to the back of the property. felt secure.
Negative section of review
The TV remote was a little worn (hard to change channels) and the bathroom very small (but to be expected).
Steyning, United Kingdom
Positive section of review
The staff was friendly. Breakfast was excellent with a lot of choices and delicious. The facility in the room was nice and bed was comfortable.
Negative section of review
If only there was lunch and dinner.
London, United Kingdom
Positive section of review
The staff. They are warm, friendly, helpful and respectful. I wanted to live the hotel and our stay because of them. They were truly the best.
Negative section of review
The hotel was extremely dated. It felt old and allowed to go into disrepair. It felt expensive and I would not not stay here again because of this. There were more modern places down the block that were less money. The pictures make it look boutique but it was just a bit grimy- especially the carpets. I didn’t like the area as it felt far from things that were young and hip. The water pressure was awful and there wasn’t enough hot water to fill the tub. There was water damage in the bathroom and broken knobs.
Hillingdon, United Kingdom
Positive section of review
The room is a nice size, fairly quite. I would not call it soundproof as we could hear things from the courtyard. Bathroom was clean.
Negative section of review
Fruit flies everywhere near the breakfast bar. They were swarming the water pitcher. Breakfast wasn't even served until after we needed to leave for the airport. The bed was too stiff for our liking.
Windermere, United Kingdom
Positive section of review
The hostess is very nice. The location is in the center of town. The room is very cozy and clean. Highly recommended.
Poole, United Kingdom
Positive section of review
Very clean place.Bed very comfortable.
Negative section of review
Nothing.
London, United Kingdom
Positive section of review
The place was excellent located
Negative section of review
The staff was not nice and will not help you out
Fort William, United Kingdom
Positive section of review
Quiet location
Negative section of review
Good facilities
Cardiff, United Kingdom
Positive section of review
Nothing.
Negative section of review
I booked two rooms for two nights, one room for my friends, one room for myself. My room is small, looks clean but bathroom smells like sewage. I had to keep the fans on in order to reduce smell. It is even worse that there is no water in the shower the 2nd night when I went to take shower. I called the number they provided in the booking, but nobody answered. I texted them, but I got absolutely no response till now. To be frankly, the room for my friends didn’t have these problems. So you have to cross your fingers when you make reservation to not get the room I got. This is the worst experience I’ve ever had。
London, United Kingdom
Positive section of review
Location
Negative section of review
Mattress was broken down on 1 side. King bed was 2 twins zipped together, so rather than complain and have to change rooms, I just flipped it and it was comfortable