Location was great. Just next to Checkpoint Charlie

Stayed in April 2024

Room was difficult to get to, with several doors to unlock and various stairs to negotiate on the way to the lifts.

Location was good - not far from many sites of interest.

Stayed in April 2024

The position was great, the check-in and checkout were very easy and we highly appreciated the possibility to store our luggage safely in the lockers

Stayed in May 2024

We had a problem with the sink in the bathroom. Wrote in WhatsApp and no one came to fix it in 24 hours. Robotisation is not helpful at this point

Perfect location, nice and comfy room. Very clean. Easy check in and check out. Love it. I will come back and recommend it to others.

Stayed in April 2024

The room we stayed at did not have air conditioning. While we did not visit in a very warm period, the room was itself very warm and not well ventilated, even though it had a ventilation system. AC would definitely be necessary for warm summer days.

The location, next to Mitte, is really good. The automated/digital way to manage and enter the building/room also works well. And the room was clean and quiet.

Stayed in May 2024

The doors don't have safety locks/latches on the inside, which I have had in all other hotels I have stayed at recently. My 7 year old son accidentally left the hotel room in the night whilst trying to go to the toilet, and luckily I was awake. A safety latch on the door would stop this!

Stayed in April 2024

- corridor could have been a little cleaner and room service could have been a little quieter in cleaning neighbouring rooms so early - air conditioning didn't really do much for our room unfortunately, would have been great

- location was amazing, so close to everything we wanted to see - great that we could do everything ourselves, and really good communication from numa when we had a small issue - overall great communication at every point, before, during and after our stay - lovely spacious room and en suite bathroom - really loved being able to help ourselves to fresh towels, tea bags and toilet rolls - lovely comfy bed and great TV

Stayed in May 2024

Lighting in hall very low. No decaf coffee sachets in room

Comfortable room. Near tube station. Able to use locker room on our day of leaving

Stayed in May 2024

We had a problem with keypad number not working on day two but these things happen.

Good location, 20min walk to most attractions and river. Good underground parking, good size room and bathroom.

Stayed in May 2024

The beds were a little small, and the mattress was a little sloppy, it slips from the bed sometimes :). In rest everything was perfect.

The place is clean, just near the metro. Easy to find and enter. Parking was also easy to find, planty of space. Everything is accessible through a code you recieve. Well placed just near the city center. Has tea, cofe..etc...well equiped. I recommend this place! Very good for the location and price I found.

Stayed in May 2024

A/C not working. Very hot room

Convenient place, digital processes

Stayed in May 2024

The only small downside for us was the location of the room on the first floor, which made us feel a little unsecure about leaving the window open during the night. Besides that, everything was great!

The room was really cozy, quiet, and well situated ( close to checkpoint charlie and easy access to public transport). The room was nicely furnished with a comfy bed, the equipped kitchnette ( bowls, plates, cutlery, etc. And even some coffee pads/tea). Everything was clean, and entering the building was straightforward despite no reception. We would love to stay there again next time!

Stayed in May 2024

The dark side of the digital operations is that you don't have any direct contact to the personal. Every problem that could appear, will only be reported on WhatsApp or e-mail, and the response and resolving times are accordingly longer. (Example: I asked for a crank on the first day to be able to open easier the windows, and it was delivered on the fourth day.) The first filter on Numa's WhatsApp account is a horrible chatbot that can't answer anything, but only forward your question to a real person. After each communication you are being asked aggressively to score the communication and if the problem reported was solved or not. Although the building has an air conditioning system, it doesn't work. We got a room in the mansard, and the sun heated the room all the day. When reported the problem, I got the answer I should open the window or I can get a ventilator. 🤦 If you stay longer time in Berlin (e.g. a week) you should know that no cleaning is being done during your stay. Although Numa mention it in the hotel's description, I miss the possibility to order a supplementary cleaning if necessary. Even the garbage sacks are too small for the container in the room.

The hotel is close to the the most touristic sights, in the middle of the city. Booking, parking reservation, check-in, check-out, extras, etc. are digital and work relatively well (However this digital system have its negative side too.) Breakfast is good, but it's not the hotel's credit, it is from a coffee house nearby.

Stayed in May 2024

It is an unstaffed hotel, which I didn't mind (you're told where you can grab an iron or extra towel or whatnot, rather than someone bringing it to you) but that could be a put-off for some people. No real complaints

Everything was easy to find, the WhatsApp help was very effective, and the room and hotel well well fit-out for a stay. The kitchen was excellent too! Check in and out was a breeze. My room was quiet (on the courtyard side) and had a French balcony that I really enjoyed.

Stayed in May 2024

Cooking facilities could have been improved, eg a toaster was not provided

Good room size, perfect location, very comfortable

Stayed in April 2024

I was a little upset that there was a ground floor and I couldn't see the sky from the window. And as a suggestion, it might be convenient to install vending machines with snacks and drinks in the lobby.

Really good location. Half an hour of walking and you're in the city center. It feels like a safe area. It is very convenient that there is a place for luggage storage. All instructions are clear and convenient.

Stayed in May 2024

clean and spacious room in a good location. cost only 3 euros for laundry.

Stayed in April 2024

There was a slight smell in the bathroom, but my main gripe is that the kitchenette area is inadequate. Free tea and coffee is great, but there is not enough basic cutlery and there were no plates or mugs (just bowls and cups). Also, you are discouraged from cooking by a notice saying you are likely to set the fire alarm off if you are not careful! At a possible cost of 2500 Euros! Basically this is a relatively good room with a hotplate but without hotel amenities. The window looks out onto a courtyard surrounding by other windows so you have no privacy unless you keep the curtains closed.

Ideal location, wonderful. Cafes and restaurants and shops near by, and a short walk to Checkpoint Charlie and Unter den Linden. The apartment was quiet, and clean. Comfortable bed. NUMA are very quick to respond when you have queries. It's good you can leave your luggage until the evening of the day you check out.

Stayed in April 2024

I asked where I could dispose of dirty towels, and the staff member who answered was misinformed. The water pressure in the shower wasn't good. Not a huge deal by any means, but you would expect them to know the basics of the hotel.

Great breakfast options and an incredible location. The staff was quick to answer and offer solutions, which I appreciated.

Stayed in April 2024

- Biggest con is insufficient ventilation. There were no fan in a bathroom (or it wasn’t operational), the A/C is pretty loud and still weak, supplying only room temperature air. We kept the window open non stop to compensate for this, but at times it was still insufficient. If the temperature outside was 20+ degrees this probably wouldn’t have helped at all. This is the single reason we didn’t rate our stay a 10/10. - The shower curtain is made of glass, unmovable and too short, there was always a puddle on the floor no matter how hard we tried not to overspill. - The storage area was sufficient for two people with backpacks and carry-on bags, but we wouldn’t have been able to fit more.

- Location is great, right next to U-bahn and close to city centre - Very clean, all facilities are new and in good condition - Additional towels and consumables available in a laundry room (also yoga mats, iron, etc.) - Very comfortable bed and pillows - Kitchenette and kitchen equipment is great, more than enough to cook comfortably - Nice design overall - There is a functional and relatively big lounge with tea, coffee and nice soft music - Very nice and thorough cleaning service

Stayed in April 2024

Shower didn't drain properly. We couldn't get the heating to work (it was a bit too cold on some days). Chromecast only worked with spotify, we couldn't load Youtube.

Easy self check in, we received all necessary information beforehand. The room was clean and new. The bed was wonderful - very comfortable and spacious.

Stayed in April 2024

Drainage in bath was very poor

Stayed in March 2024

More lighting in the kitchenette area would help, otherwise everything was fantastic!

Extremely spacious one bedroom apartment, very clean, quiet and well appointed. Gorgeous high ceilings and historic rooms - It was like staying in a palace! The location is so convenient, just a short walk to Checkpoint Charlie and other sights. Easy digital check in and arrival. Lastly, the supply room where you could pick up extra toiletries, clean towels, cutlery as well as the lockers was a real bonus!

Stayed in April 2024

No service and cleaning the room

The bed

Stayed in April 2024