15 Berkeley Square, Bristol, BS8 1HB, United Kingdom
#39 of 52 hotels in Bristol
Guests' ChoiceBased on 2307 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
9.1
Facilities
7.7
Staff
8.9
Value for money
7.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Sean
United KingdomHallways needed a new coat of paint.
Great location near the top of Park Street. Very clean and comfortable room. Loved the cafetière for morning coffee.
Stayed in June 2024
Reviewed: 31 May 2024
Melford
United KingdomThe bed was made up rather too tightly and the pillows were rather too fat - slimmer pillows would have been welcome
Good breakfast but pricey at £18
Stayed in May 2024
Reviewed: 30 May 2024
Kevin
United KingdomHard to find anything bad.
Breakfast with fantastic choices, the location was perfect for our evening concert use, the room had lots of space, Staff were friendly and very efficient. Very comfortable bed. Easy check-in and out. Arrived early and they were happy to look after our bags before we checked in.
Stayed in May 2024
Reviewed: 29 May 2024
Booker
United KingdomGreat location.
Stayed in May 2024
Reviewed: 29 May 2024
Pesticcio
United KingdomBig crack in ceiling, paint work on door was chipped, tap in bathroom was faulty, flush handle was faulty
Close to everything
Stayed in May 2024
Reviewed: 29 May 2024
Xinyi
United Kingdomn/a
There were fruits provided
Stayed in May 2024
Reviewed: 28 May 2024
Burn
United KingdomLift a bit hairy
Excellent value. Super breakfast.
Stayed in May 2024
Reviewed: 28 May 2024
Caroline
United KingdomIt was all good, staff fixed any issues straight away.
Lots of nice extras in the room, such as real coffee and leaf tea. Also a DAB radio. Comfortable bed.
Stayed in May 2024
Reviewed: 28 May 2024
Vicky
United KingdomFriendly staff. Great lunch. Lovely location.
Stayed in May 2024
Reviewed: 28 May 2024
P
United KingdomAll fine for the short time I was staying
Friendly staff, Although there was a cost for parking I was able to park prior to checking in as I had arrived earlier in the day. Great facilities in the room, with a small bottle of sherry to enjoy (no extra charge) along with coffee/tea (wide selection available) and fruit.
Stayed in April 2024
Reviewed: 27 May 2024
Sarah
United KingdomBasement corridor very tired looking, room price not value for money where did not include breakfast
Room comfortable and clean, loved provision of sherry and filter coffee/loose tea in the room, ideal location in venue where we were attending a wedding
Stayed in May 2024
Reviewed: 24 May 2024
Russell
United KingdomSome mould in the bathroom.
Great location. Easy check in.
Stayed in May 2024
Reviewed: 22 May 2024
Steve
United Kingdombigger room , but i did go for a single room
ideal for me, next time i would book a double room as the single was a bit too small
Stayed in May 2024
Reviewed: 21 May 2024
Wilkinson
United KingdomI dont normally sleep well when away.slept like a baby.bed was so comfy.
Stayed in May 2024
Reviewed: 19 May 2024
Larrisa
United KingdomComfortable bed but would have preferred king size
Modern and large rooms with good facilities
Stayed in May 2024
Reviewed: 14 May 2024
Emma
United KingdomNo parking available, room was a little tired
Location was great, nice lounge area and helpful staff
Stayed in May 2024
Reviewed: 12 May 2024
Rebecca
United KingdomI think there is a possibilty that a dog stayed in the room before us. There was an initial smell, and quite a few short white hairs around.
Excellent location. Friendly staff, very helpful with the car parking Some nice touches eg. fresh milk, fruit, fresh tea, brandy/whisky?
Stayed in May 2024
Reviewed: 11 May 2024
Jane
United KingdomVery minor details. Sticky bathroom light switches, one of the packets of biscuits had already been opened, one biscuit eaten and packet resealed, radiator wouldn’t turn off - thermostat didn’t seem to work. Noisy music and people in the bar downstairs. Room 22 is definitely not a quiet room!
It’s a lovely little hotel in a very convenient location. I was really pleased I could park in a secure garage. Very nice room with a clean and new looking bathroom. Nice to have a bowl of fruit and some sherry! The staff are all very friendly and make you feel welcome.
Stayed in May 2024
Reviewed: 9 May 2024
Elga
United KingdomCompact facilities but it is an old listed building so not much could be changed.
Very friendly, great location. Nice room but fairly small. Comfortable bed. Nice toiletries and coffee and tea.
Stayed in May 2024
Reviewed: 9 May 2024
Linda
United KingdomWhat’s to not like?
Convenient for the buses to where we wanted to go.
Stayed in April 2024
Reviewed: 7 May 2024
Caitlin
United KingdomOnly downside was that my toilet didn’t flush. I let staff know, but because it was a Sunday they didn’t have any trades people that could come on the day
Really cute little hotel, great location and staff were very helpful
Stayed in May 2024
Reviewed: 7 May 2024
Rui
United KingdomExcellent location. Nice and quite area but in central location.
Stayed in April 2024
Reviewed: 6 May 2024
Paul
United KingdomBathroom door was a little bit stiff.
Excellent location and really good value for a bank holiday weekend. Some nice little additions like a coffee press in the room made it better.
Stayed in May 2024
Reviewed: 6 May 2024
Nicola
IrelandRooms were very hot at night
Great location, comfortable rooms, lovely staff
Stayed in May 2024
Allauch, France
Naas, Ireland
Mount View, Australia
Le Lavandou, France
Colle Val D'Elsa, Italy
Zürich, Switzerland
Porto, Portugal
Iki, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content