Reviews of Novotel London Stansted Airport 4 stars
Round Coppice Road, Stansted Mountfitchet, CM24 1SF, United Kingdom
#6 of 11 hotels in Stansted Mountfitchet
Guests' ChoiceReview score
Based on 2645 hotel reviews
7.9Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.4
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Facilities
8.1
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Staff
8.7
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Value for money
7.7
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Free WiFi
8.3
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Reviewed: 12 May 2024
Sarah
United Kingdom6 reviews8.0“Convenient, clean and cosy”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
The shuttle bus is a little pricey at £4 each way, although very convenient. The rooms have paper cups so it’s not great if you want more than one hot drink each although it didn’t really impact our stay. Put the fan on but room stayed warm so had to open window but as you can imagine you can hear the planes. Overall a great stay I’d stay there again in a heartbeat for early flight.
Close to the airport, super friendly staff, easy & convenient shuttle bus to the hotel to and from airport, great restaurant.
Stayed in May 2024
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Reviewed: 11 May 2024
Paul
Ireland18 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 1 night
Nothing really.
Reception staff were helpful and professional. Some of the nicest hotel staff I have met in some time. The facilities, comfortable bed and location makes this hotel ideal if you need to stay near Stansted Airport. It is just a short ride to Stansted Airport on a shuttle bus. I would definitely stay here again.
Stayed in May 2024
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Reviewed: 10 May 2024
David
United Kingdom4 reviews9.0“Great place to rest after a very long day”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
It was difficult to find a space in the car park, but it was after midnight.
Check in staff were friendly and efficient, even though we arrived after midnight. The breakfast was very good.
Stayed in May 2024
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Reviewed: 10 May 2024
Linda
United Kingdom27 reviews9.0“Short, just overnight, everything we needed.”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Varied options available, plenty of everything anyone could want.
Stayed in May 2024
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Reviewed: 9 May 2024
Barbara
United Kingdom3 reviews9.0“Relaxing and comfortable stay prior to an early flight.”- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
It would have been nice to have toothbrush available in the bathroom. Otherwise, the room was well-equipped. The shuttle bus was not free of charge. Although, the fee was small but unexpected, considering how close the hotel is to the airport and the price of the room.
Friendly and accommodating staff (they’ve even printed my train ticket, which was a lovely gesture), comfortable room and bed, large TV, good amenities, close to the airport
Stayed in May 2024
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Reviewed: 8 May 2024
Sian
United Kingdom4 reviews7.0“Good value”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Shower in room 168 was cold. Paper cups instead of mugs in room.
Friendly staff. Clean..
Stayed in May 2024
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Reviewed: 8 May 2024
Eamonn
United Kingdom51 reviews1 helpful vote8.0“I would return again to this property as it had parking and is very close to the airport terminal.”- • Business trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
The property was very clean and the location was very near the airport terminal although you still need a shuttle bus that takes 5 mins to get you there.
Stayed in May 2024
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Reviewed: 6 May 2024
Martin
Ireland5 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Everything, very friendly staff, great price , good rooms, good food, curtesy bus to & from airport.
Stayed in May 2024
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Reviewed: 4 May 2024
Annette
United Kingdom10 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Very clean and tidy. Good choice of food and drink. Pleasant staff
Stayed in May 2024
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Reviewed: 2 May 2024
Renata
United Kingdom5 reviews9.0“all good easy stay”- • Leisure trip
- • Family with young children
- • Superior Queen Room
- • Stayed 1 night
nowt
shuttle was easy to find at Stanted airport, room clean - all good for overnight stay before early flight
Stayed in April 2024
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Reviewed: 2 May 2024
William
United Kingdom3 reviews9.0“WAY better than my expectations!”- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
There is some air traffic noise, but I wasn’t disturbed by it. The car park was absolutely packed! I think I got the last spot, but could see other vehicles parked on the ends of rows etc (hope they didn’t get tickets). I pre-booked parking, but the process wasn’t very clear that you still had to get a ticket on entry and get it validated at reception. Not the end of the world, but probably needs to be better displayed
Everything was really clean and a higher standard than I expected for the price! The shuttle bus to the airport comes every half an hour and departs/arrives right out front. It takes about 10 mins and is very prompt. The staff are all extremely friendly. The room was of a high quality and perfect for a pre-flight sleep.
Stayed in April 2024
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Reviewed: 1 May 2024
Glen
Denmark4 reviews9.0“Comfortable. Easy. Relaxing. I’d stay again.”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Not the best value for money. But certainly a comfortable stay :)
Great staff. Great facilities. When we ask for a heater, the staff delivered an oil heater in minutes - very impressive. We enjoyed our stay. Good food at the bar too!
Stayed in April 2024
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Reviewed: 1 May 2024
Tara
United Kingdom16 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Drink pricee
Parking at the hotel
Stayed in May 2024
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Reviewed: 30 April 2024
Alesha
United Kingdom30 reviews2 helpful votes9.0Superb- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Comfortable bed
Stayed in April 2024
-
Reviewed: 29 April 2024
David
United Kingdom15 reviews1 helpful vote8.0“Good location good facilities and good value.”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
The bedroom was cold!
Convenient and good facilities
Stayed in April 2024
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Reviewed: 29 April 2024
Zilinskas
Lithuania5 reviews9.0Superb- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
The room was a little too chill to my liking, but eventually I was able to heat it with AC. And of course, there was some noise from airplanes, but what can you do, when the hotel is next to the airport.
Not only the breakfast buffet was good, but also in the evening - the restaurant offered decently delicious meals. Overall size and quality of the rooms are good. The staff was quick, competent, and nice. Also, I liked, that the hotel wasn't too crowded. Shuttle bus from/to Stansted is going every 30 minutes and takes only 10 minutes.
Stayed in April 2024
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Reviewed: 29 April 2024
Azzurra
Italy2 reviews2 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Our room was very well decorated and so comfortable. Our stay was perfect. Also the hotel staff was very kind, especially the kitchen team who took care of my food allergy with great professionalism.
Stayed in April 2024
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Reviewed: 28 April 2024
Charles
United Kingdom1 review9.0“Clean, comfortable,staff efficient and helpful, breakfast very pleasant, dinner not so”- • Business trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Dinner was not very good. I had mediocre expectations and at least it wasn't worse than that!
Excellent fresh buffet. Staff cleaning surfaces throughout. Very impressed
Stayed in April 2024
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Reviewed: 26 April 2024
Constanze
Luxembourg38 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
Paying for the airport shuttle. Surely this should be courtesy.
Comfortable hotel, friendly staff.
Stayed in April 2024
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Reviewed: 26 April 2024
Morgan
United Kingdom11 reviews1 helpful vote7.0“Comfortable stay, hotel needs a refresh”- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Location is not exactly Stansted Airport. Shower gel pump bottle broken. Limescale all over tap and sink. Stains on carpet (one suspiciously looked like blood). Cups for coffee provided were takeaway - which is was also disappointing.
Bed and sheets were clean and comfortable, staff were friendly when engaged with
Stayed in April 2024
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Reviewed: 25 April 2024
Kate
United Kingdom10 reviews2 helpful votes8.0“Great value for a stopover before an early flight”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 1 night
- • Submitted via mobile
Nothing
Clean and comfortable- very close to airport
Stayed in April 2024
-
Reviewed: 25 April 2024
Janice
Venezuela2 reviews8.0“Very comfortable and convenient for an early flight from Stansted”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
The restaurant staff although very friendly, badly dressed and not properly instructed. Food mediocre and unimaginative. Prices reasonable
Not applicable
Stayed in April 2024
-
Reviewed: 24 April 2024
Jonathan
United Kingdom19 reviews7.0Good- • Business trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
Poor signage for car driver
Stayed in April 2024
-
Reviewed: 24 April 2024
Annemarie
United Kingdom8 reviews7.0“Pleasant option for an airport stay”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 1 night
- • Submitted via mobile
The shuttle bus could be a bit more frequent and facilities are getting a bit tired (more so the lobby and corridors than rooms though)
Comfortable bed, generally quiet and good breakfast
Stayed in April 2024
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