Room was upgraded which was not expected but an absolute bonus albeit I didn't have much time to enjoy it. Also got an evening meal which was not expected either.

Stayed in May 2024

it would have been good to have the restaurant available

Stayed in April 2024

Hope the restaurant opens soon...

perfect location for me

Stayed in April 2024

The entrance to the hotel seemed abandoned, and you had to ring a bell down at the lesuire centre for checking in. I was put in a room type that I was not expecting or booked. It was not a suite, which is what I booked ( bedroom and separate lounge). I had to ask for it to be changed as I was unhappy. We were moved to the bridal suite, and although recently renovated (I was told), it had a loose bath. It looked nice on the surface, but when you looked closer, you saw mismatch furniture, poor paint finish, and worn towels. Need I go on... There was no restaurant, as it was being renovated, and the breakfast food offered in a go bag was very limited. The coffee from the machine was unpleasant. The place felt unloved. Having stayed at Hustyns some years back, my expectations were high, but to be honest, I couldn't wait to leave, I am sad to say.

The bridal suite was pleasant but felt cold and unloved. It was a comfortable sleep.

Stayed in March 2024

.

Room very comfortable, clean & warm

Stayed in March 2024

Tbf it was all good? Restaurant is currently closed but Wadbridge is an 8 minute drive away which is fine.

Spa facilities. The epic bathroom. Friendly staff. Strong wifi

Stayed in March 2024

Breakfast

We loved our room,it was so clean and the facilities were great

Stayed in March 2024

Lack of maintenance. Bathoom fan didn't work, light over sink didn't work, balcony light didn't work, balcony itself very tired and in need of power wash. Restaurant and bar closed. No hairdryer in room and had to request one, despite being told on check-in that one was in the room. They should not be allowed to advertise that the fee includes breakfast. The breakfast was a joke. A paper bag containing a yogurt, a banana and some sort of stale pastry is NOT a breakfast.

Good pool etc, though not used. Good size room, comfortable bed

Stayed in February 2024

It was a shame the restaurant wasn't open, hopefully it will be when we return.

Loved our room, very clean, spacious and had everything you need. Staff were friendly and helpful. Swimming pool was amazing as were the spa facilities.

Stayed in February 2024

There was no bar staff on or food available and if known at point of booking would not have bothered. Breakfast was poor and frankly having to go out and get dinner in the evening was a pain through dirty country lanes. Phoned two days before arrival about no chef as on maternity leave, but could not cancel or change booking. Alternative plans should have been made by the establishment as I was not the only one disappointed.

Location Use of pool and leisure facilities

Stayed in February 2024

Dinner probably more night in a week, however, we are ok as many good restaurants nearby

First impressions with staff, Alilie & Gareth who very helpful as well as Andy (Night Manager). I wonder how kind of this team, fantastically!! Every where is very clean including well maintained garden. We stayed 2 night with complimentary good breakfast. Location makes us feeling like stay in the little forest. Swimming pool and all facilities are absolutely clean. Very relaxing with the view of well maintained garden & big tree from huge glass window of pool. Moreover, there are plenty of electric car charging stations here. Absolutely recommended!!!!

Stayed in January 2024

No evening resteraunt in location well away from anywhere else

Stayed in January 2024

That there wasn't much choice on the continental or not much choice for your evening meal.

I liked the fact it had a swimming pool, jacuzzi, sauna and steam room

Stayed in January 2024

No food available as restaurant closed on Tuesdays.

Very comfortable room and clean.

Stayed in December 2023

Breakfast, I think there should be an option for hot food even if you have to pay extra £170 for a nights stay definitely not worth it.

Good pool facilities, room was clean enough maybe a little dated.

Stayed in November 2023

Poor food quality in resturaunt

Pool. Area nice rooms bathrooms large and spacious

Stayed in October 2023

The breakfast was terrible. . Totally un-maned and very little choice being a "continental" job. . The was no sugar for the cereal or tea. Dinner the night before wasn't much better. . I did complain that my main was too salty but nothing was done. The whole hotel felt like it was in the process of being closed down. If you went for a wander there were miles of abandoned corridors that led nowhere. . Very odd. Even the main reception was boarded up.

The pool was lovely and the staff were friendly and helpful. The room was okay.

Stayed in October 2023

As a result of it being very quiet there weren’t enough staff in the restaurant especially for breakfast BUT the staff that were there were very friendly and busy!

The property is in a beautiful location and has been really well maintained. We stayed in a superior king room with a balcony and it was really spacious clean and very well presented .Food in the restaurant in the evening was excellent!

Stayed in October 2023

I know it was October. But the Spa was closed so there was no spa facilities and the restaurant wasnt open, so you had the bar menu in the evenings. The food was very good.

The room was comfortable, clean and warm. The room had a kettle and a fridge. The staff were friendly and helpful.

Stayed in October 2023

Dinner menu. not much choice.

The staff are always very helpful.

Stayed in October 2023

Uncomfortably hot at night with only a loud squeaky fan.

Location

Stayed in September 2023

Jacuzzi was empty on Monday morning before our check out.

Beautiful gardens

Stayed in July 2023

The location is not good for our holidays.

The breakfast was good. We have selective range of food.

Stayed in August 2023

A bit dated

Loved the spa and swimming facilities

Stayed in September 2023