Pier Rd Portishead, Bristol, BS20 7HG, United Kingdom
#2 of 52 hotels in Bristol
Guests' ChoiceBased on 316 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.6
Value for money
9.1
Free WiFi
8.9
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End of dialog contentReviewed: 21 May 2024
Cheuk
Hong KongNothing at all really!
The property is new furbished, modern and v stylish, really comfortable. Absolutely value for money!
Stayed in May 2024
Reviewed: 21 May 2024
Andrew
United KingdomA sofa in the room, rather than having to lay on the bed. Also a fridge in the room would be a good idea.
The breakfast was very nice with plenty to choose from but my full english was a little cold Very nice room, very nice staff. Dinner was very good.
Stayed in May 2024
Reviewed: 19 May 2024
Andrea
United StatesNothing
Beautifully situated overlooking the water the building itself is architecturally very pleasing. The rooms are very large and comfortable and the gardens are just wonderful to sit in and enjoy a coffee and some time to relax.
Stayed in May 2024
Reviewed: 12 May 2024
Julie
New ZealandNo issues!
The rooms were lovely - very comfy and we had our two children in the same room so there was plenty of space to accomodate them also. The bathroom was beautiful - loved the claw foot bath. It was very spacious.
Stayed in April 2024
Reviewed: 11 May 2024
Alexandra
United KingdomThe smell from the bathroom/shower when you got into the room..
Nice hotel and location. Friendly staff. EV chargers
Stayed in April 2024
Reviewed: 9 May 2024
Judith
United KingdomI don't like having music playing when I'm in a restaurant. I realise I may be in the minority, but it annoys me because it interferes with conversation. The stunning views, beautiful building, tasty food and good company don't need somebody else's soundtrack. Music was even played at breakfast!
All the staff worked exceptionally hard to make our visit a success. In particular Gabriella went above and beyond to assist us. Thank you.
Stayed in May 2024
Reviewed: 6 May 2024
William
United Kingdomgood service, good food
Stayed in May 2024
Reviewed: 2 May 2024
Penny
United KingdomNothing
Location, friendly staff, good food
Stayed in May 2024
Reviewed: 2 May 2024
Lynnette
United KingdomHotel overlooked the sea. Our room was lovely with an enormous bathroom and very clean. The staff were very friendly and helpful.
Stayed in May 2024
Reviewed: 29 April 2024
David
United KingdomRan out of soya milk. Meal order was a little mixed up but they were very busy so understandable.
Fabulous room. Excellent food. Parking was good. Great location and view.
Stayed in April 2024
Reviewed: 29 April 2024
Chris
United KingdomNo phone in the room. Lots of stairs to climb. The car park is quite big, but could do with more spaces. The restaurant is very popular and people come in from outside in car clubs and groups, so the car park can fill up, even for breakfast!
The breakfast was plentiful and fresh. Everything cold was laid out on a buffet table with drinks containers for tea coffee and milk. You could order filter coffee etc. lots of pastries and cakes available, some fruit, yoghurts, bread with toaster and cereals. Hot breakfast was table service and very nice, it was just very thick sourdough bread, hard to chew. The room was at front with an excellent view of the bay…room 10 right at the top. Lovely comfy bed, we got extra pillows and although there weren’t many tea bags or milk pouches, the staff were happy to supply a jug of fresh milk and more tea bags. Decaff available. A small beach nearby was down a set of steps off the car park, a lovely stroll to a huge modern marina using lock gates, with yachts and canal boats galore. There’s a garden terrace outside the hotel and a country walk if you have good footwear. Will certainly go back again.
Stayed in April 2024
Reviewed: 28 April 2024
Dániel
HungaryEveryone was friendly and patient. They knew we came from a foreign country and they helped with the local foods and local habits. The food and the view was amazing! I'm sure we will back as soon as we can.
Stayed in April 2024
Reviewed: 24 April 2024
Edward
United KingdomNight time emergency arrangements non existent
Did not stay for breakfast due to Wife’s illness. Took ill previous nand 111 sent emergency ambulance which did not arrive until 4.30am. Arrangements for reception oh help and ambulance most unsatisfactory. Given the emergency the night manager was most unhelpful and worst fear realised when ambulance could not gain entry on stormy night Cool and were just caught by me as they wee about to leave. Night manager would not agree to await arrival of ambulance and did not help to put arrange a reception to ensure ambulance was given entry and ability to contact me. Fortunately I managed to stay awake and just happened to hear a noise which alerted me and I was able to open the window a little to shout and stop them leaving. The ambulance crew were excellent and dealt with our emergency but they thought the an early departure to get medical assistance near home was better than admitting my wife to hospital in Bristol which is what they would have done normally. You may call me if you want to follow this up.
Stayed in March 2024
Reviewed: 21 April 2024
Rod
United KingdomStaff were excellent, location was spot on, recently refurbished so spotless and food/drink was excellent.
Stayed in April 2024
Reviewed: 21 April 2024
Helen
United KingdomFabulous. Great room, comfy bed, very clean, tea/coffee/biscuits topped up daily. Brilliant breakfast, cooked fresh and loads of choice. Staff very pleasant and friendly. Good location less than 5 minutes walk to the marina and about 30 minutes into the town centre.
Stayed in April 2024
Reviewed: 20 April 2024
Carol
United KingdomNothing.
Great location on Severn estuary. Beautiful room,extremely clean. Very good breakfast and dinner. Staff were very helpful and friendly.
Stayed in April 2024
Reviewed: 18 April 2024
Gareth
United KingdomSlightly let down by the food, hence the 8, especially breakfast when there was insufficient pastries and drink items for guests as they had not been replenished quickly, an extremely sensitive toaster and, at best, luke warm tea and coffee. “Hot”food also cool.
Room, bed and bathroom. Good location and views. Comfortable bar. Front of house, bar and waiting on staff were all excellent.
Stayed in April 2024
Reviewed: 18 April 2024
Innes
United KingdomStaff are always fantastic and accommodating. Room is lovely, clean, cosy and warm.
Stayed in April 2024
Reviewed: 15 April 2024
Caroline
United KingdomNothing we can suggest.
Very good breakfast. Very helpful and friendly girl on duty at breakfast, Good selection of food and hot breakfast.
Stayed in April 2024
Reviewed: 14 April 2024
Dave
United KingdomNothing
The whole place is just perfect for that short break away, lots of local walks or close to Bristol for a day out. The staff are very friendly and professional and the food was excellent, breakfast outstanding as was dinner. We had room 5, a lovely large room with double aspect windows overlooking the Bristol channel. The bathroom was very large with a big deep bath, walk in shower and his and hers sinks. Great coffee and tea in the room.
Stayed in April 2024
Reviewed: 10 April 2024
Galen
United StatesLocation was a win and a loss. Sure it seems a little removed form the action, and in a neighborhood. But that is negated by the proximity to the water, and all the life this place offered. The dining is a worthy destination, with a lively atmosphere. A short walk takes you to pathways, a water rescue station, or woodland.
One of the best accommodations we had the whole trip. We had a family room and everyone loved the space, the treats, the shower and the comfort of the bed. It felt like a night in a level of luxury that we were not experiencing else where at comparable prices. I half expected a tired or aging inn, but found a wonderfully relaxing and comfortable stay.
Stayed in March 2024
Reviewed: 1 April 2024
David
United KingdomNothing
Stayed here for just one night on our way down to Cornwall. Everything exceeded our expectations in terms of room quality, staff, food and location. If we have a chance we would definitely stay here again.
Stayed in March 2024
Reviewed: 1 April 2024
Lee
United KingdomThe farmer’s breakfast didn’t live up to menu description in either appearance or taste. I had one mouthful and that was one too many. Unfortunately I we were only asked how everything was and offered an alternative when we were on the way out, despite the waiter having delivered coffee to the table whilst I was at the continental breakfast table making toast. However this was a lapse in an otherwise excellent stay.
The room was large, the decor was worthy of a luxury hotel. The bed was large and comfortable. The in room refreshments were quality brands plus lovely own brand ground coffee bags. If required you could request fresh milk (unfortunately I didn’t read the little card and thought the flask was water as it was arranged with glass tumblers but I’ll know for next time! …and also bring water to the room as the only cold tap seemed to run very warm) Evening meal was good and my husband had plenty of gluten free options for evening and breakfast.
Stayed in March 2024
Reviewed: 30 March 2024
Peter
United KingdomNothing
Very clean and tidy! Beautifully presented inside and out. The room was cosy and comfortable. The food was great.
Stayed in March 2024
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