Friendly experience staff

Na

Stayed in April 2024

As this is an old townhouse with steep staircases it may be a bit of a challenge to take the suitcases up, but that didn't really bother us. If you cannot walk the stairs that well, you might want to stay on a lower level. The bathroom is quite small but everything we needed was there, so this wasn't a problem.

Great place in a perfect location, close to shops, restaurants and tube/bus stations, quiet in rooms at the back side, lovely small garden to relax, pretty and tasteful furniture in the common rooms, small well equipped kitchen with large fridge, microwave, kettle, free supply of tea/coffee/milk inside the bedroom, friendly and helpful staff at the reception, "celebrations" sweets for free at the entrance. Two lights were broken in our room - after we told reception the bulbs were exchanged the very same day. We were fortunate to get an upgrade from our twin room to a room with a 140 cm bed plus an extra bed, which gave us a bit more space. The area is busy at night and shopping is possible until 11-12pm on Queensway, which seems to be a safe area, even late at night. We have stayed in London a couple of times but this was the best so far.

Stayed in May 2024

Considerate staff, fantastic location, and uber comfortable rooms. Love the garden, workout room.

Stayed in April 2024

I didn’t know until I checked in that my room was on the top floor (4th) with no lift or luggage assistance and 5+ sets of stairs that were very steep and precarious. In future, it would be good to warn guests in advance as they could have mobility issues (my fitness isn’t great so found it challenging). One of the front desk staff was a bit curt (older woman with shoulder length grey/blonde hair. She seemed horrified at me asking for assistance with my luggage until she realized I wasn’t checking out until the next day when someone else could assist me. Another time she gave me the wrong room key so had to go all the way back down to get the right key and then all the way back up the steep stairs to my room. She didn’t seem apologetic at all for the error. The rest of the staff were great but my interactions with her were not positive unfortunately. Breakfast was a bit sparse but for the price it was reasonable.

Great location. Charming decor. Refurbished room. Night front desk staff (man) was so lovely and friendly.

Stayed in April 2024

Good location, near 2 underground stations and Hyde Park. Excellent shower. Kitchenette with all standard conveniences, instant coffee, and tea facilitues in the room. Very nice stuff, I was able to store my luggage after check out for a few hours.

Stayed in April 2024

Great location. Staff were extremely friendly, welcoming and accommodating. Beds were super comfy.

Stayed in April 2024

Needs a bit of refurbishment

Location

Stayed in April 2024

I liked everything of this B&B, included the garden. The staff was also very helpful and friendly. My single room was cozy. I stayed during three nights and I am going to book again with them.

Stayed in March 2024

nothing

Very well-furnished and equippped room, very pleasant staff, very good and reasonably priced buffet breakfast

Stayed in April 2024

Upgraded us to a larger room, very nice of them.

Stayed in March 2024

Awkward to find from the Tube station

The facilities were excellent and the bed supremely comfortable

Stayed in April 2024

I can’t say I didn’t like it can’t effect my general opinion but there was blockage problem with sink to sometimes water wasn’t flowing away. When I told it they solved it. It’s kind of normal for old buildings

It was a lovely historical building(inside&out) :) Location was great, owners and staff were kind and helpfull.

Stayed in April 2024

As a 195cm tall person travelling with a partner, the bed wasn't a large double just a normal double so it was a bit cramped for the 2 of us, however, the mattress was quite soft and comfortable. Would be great if some instructions were left in the Apartment on how to use the stovetop and oven (luckily we found the manuals with a quick Google search)

The Apartment is a short 10-minute walk from Vancouver Apartments' main reception. The apartment is in a great location in Notting Hill located directly above a cafe. It is fully equipped with all the utensils needed for an extended stay such as a microwave, oven, stovetop, coffee maker and washer/dryer. There is easy access from the Apartment to the Notting Hill Gate station (London Underground) to all London attractions Had some minor issues in the early days of our stay but the Manager was quick to respond and iron these out for us Overall a great place to stay

Stayed in April 2024

I remember the shared lounge being much more comfortable when I last stayed. I think they'd modernised it which is a shame. It had less character than I remember.

It's a self contained studio so we prepared our own breakfast and dinner. A fitted out small kitchen was very handy when you don't want to be out and about all the time. We were able to fully relax in the room, nice view over the courtyard.

Stayed in March 2024

The doors were very difficult to open and close, for the rooms, the entry, and the gym. There was also a long staircase to get to my room and no elevator, so I had to carry my suitcase. The blinds on the windows were also not that great, with one segment broken. I also didn't like how we had to return the room key every time we went out: it would have been a lot easier to hold onto it during the full stay. I also really didn't appreciate the stuffed deer heads in the corridors: they looked real.

It was a nice hotel, right in an ideal spot for sightseeing. The rooms were well made up and clean. The decor and atmosphere were quaint and very British, which was nice!

Stayed in April 2024

Amazing location and beautiful hotel!!

Stayed in April 2024

There was a lot of construction and construction noises and it started early. The construction was both down the street and onsite.

The room was well equipped and had a beautiful view. It was close to a church and the bells were pleasant although some travellers might not like the noise. It was close to bus and tube lines and had a variety of restaurants and food stores close by

Stayed in March 2024

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Staff and location were wonderful

Stayed in April 2024

Very good, quite location, still very centra.

Stayed in March 2024

Okay for me but if you have a large suitcase be aware that the stairs are steep especially if you are on the third floor.

Very quiet overnight which is great for London. Single room bijou but okay for a couple of nights. Handy to have a kitchenette for breakfast in. Bayswater tube Circle line close by for transit to Kings Cross St Pancras.

Stayed in March 2024

The staff was very proffesional and friendly, always eager to help. Room was very clean and comfortable! Hotel is situated in a beautiful district, very close to the metro station.

Stayed in March 2024

Nothing!

Very large comfortable apartment with everything that you need for a good price in a lovely location.

Stayed in March 2024

Lovely friendly staff. An excellent central location. Great Tube connections. Breakfast was tasty enough.

Stayed in March 2024

The room was clean but they overlooked stuff in the drawers like candy wraps.. Also the crumpled bed linen looked used even though it wasnt ; wasn't ironed. A knife from the set of four was missing. Mostly unimportant housekeeping problems.

Cosy rooms with charm. Staff treat you well. Very good coffee at the breakfast bar. The room has everything you need do make yourself breakfast etc. Great water pressure in the shower. Lovely garden and lounge.

Stayed in March 2024