604-8185 Kyoto, Kyoto, Nakagyo-ku Kurumayacho 245-2, Japan
#88 of 634 hotels in Kyoto
Guests' ChoiceBased on 775 hotel reviews
9.2Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.5
Value for money
8.5
Free WiFi
9.2
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End of dialog contentReviewed: 22 May 2024
Eu
SingaporeNA
I liked the location and also the general ambience of the hotel. In particular, some of the design features as well as the shops.
Stayed in April 2024
Reviewed: 22 May 2024
Anna
New ZealandNo family or interconnecting rooms
The vibe, the location and the facilities
Stayed in April 2024
Reviewed: 22 May 2024
Samantha
CanadaThe rooms were dark and the air conditioning was hard to manage … was always too cold or hot despite setting it to 21 degrees Celsius
Stayed in May 2024
Reviewed: 20 May 2024
Joan
United StatesNo pool!
The Ace hotel Kyoto is a gorgeously designed space with a fantastic lobby and breakfast dining area. Our room was comfortable and chic and the location was perfect, very central and near Nishiki Market. The staff was wonderful and helped with dinner reservations and fantastic recommendations.
Stayed in May 2024
Reviewed: 20 May 2024
Kristina
LithuaniaI absolutely loved the style and location of the hotel, the immaculate cleanliness throughout it, and the incredibly friendly and accommodating staff. The amenities were top-notch.
Stayed in May 2024
Reviewed: 13 May 2024
Lisa
United StatesI wish they had room service!
This is a fun boutique hotel with great restaurants, location and style.
Stayed in April 2024
Reviewed: 11 May 2024
Philippine
United KingdomYou can hear a bit of traffic. The tex mex restaurant’s food is not great.
Super well located. The building is amazing. Great breakfast. Helpful staff. Large room. We enjoyed the free bikes. Decor is full of charm and great touches. Lovely mix between us retro and Japanese.
Stayed in May 2024
Reviewed: 10 May 2024
Domingo
United StatesDimly lit rooms. Needed more drawer space
Excellent location - proximity to subway station. Fun vibe.
Stayed in May 2024
Reviewed: 10 May 2024
Jason
AustraliaA great Hotel!! walking distance to Nishiki Market. Staff were very helpful, friendly and you have to visit happy hour! the tacos and cocktails are fabulous!! only wish we spent more time in Kyoto!! This Hotel is amazing!!
Stayed in May 2024
Reviewed: 9 May 2024
Pawel
PolandVery loud as we entered the hotel. Tried the coffee in the cafe once, americano just wasn't good at all, nor was the coffee during our breakfast. Maybe a bit too hippy of a place for me; vegan; bio, recyclable, etc, but coming to Japan's heritage, the oldest city I kinda wished I stayed in a place that had a connection to the history instead of a modern hotel which we got a lot of in europe - vibe close to the W hotels for people who had been.
Record player in the room with funky new music to listen to. Guitar in the room - first time ever in my long history of travels :) Location is prime - walking distance to all of the Kyotos central places as well as a metro station 1min from the hotel. Egg benedict for breakfast was best ove had in years.
Stayed in May 2024
Reviewed: 9 May 2024
Angelo
SwitzerlandThe WiFi... you had to log in each time
The location and staff were very helpful and friendly
Stayed in May 2024
Reviewed: 8 May 2024
Betina
IsraelLobby guru Moet was the best!!!!
Stayed in May 2024
Reviewed: 7 May 2024
Kirsten
AustraliaRooms a little small for the price
Stunning hotel, with great vibe Great food options Helpful staff
Stayed in May 2024
Reviewed: 4 May 2024
Laura
United StatesWe loved this hotel and wished we could have stayed longer!
Stayed in April 2024
Reviewed: 2 May 2024
Gemma
AustraliaThis hotel was one of the best I've stayed at - the staff were outstanding
Stayed in May 2024
Reviewed: 1 May 2024
Sirvira
Australiathe staff, the location, to room
Stayed in April 2024
Reviewed: 29 April 2024
Marga
NetherlandsThe beds could have been a bit more comfortable
Everything: the location, the design, the staff, the facilities, the atmosphere, the choice of music.
Stayed in April 2024
Reviewed: 26 April 2024
Eu
SingaporeNothing
Breakfast was excellent. We also had lunch at the Italian restaurant which was extremely good.
Stayed in April 2024
Reviewed: 26 April 2024
Amy
New ZealandSubway station directly below hotel. A la Carte Breakfast was really good. The presentation and quality of the ingredients was excellent. Sumpton Coffee Roasters (located across the lobby) were best coffees I had in Japan - SO GOOD.
Stayed in April 2024
Reviewed: 26 April 2024
Joanne
United KingdomAll staff were exceptional friendly and helpful. The hotel is superbly located to access all attractions near lots of restaurants. Plus the hotel have 3 nice restaurants if you are tired at the end of the day. We were also lucky to have the use of e-bikes for the day which was fantastic. But there are not that many so if you want to use them I suggest you start your day quite early as it is first come first serve first served.
Stayed in April 2024
Reviewed: 24 April 2024
Matt
New ZealandBouji hip hotel, great restaurants and shopping. Comfortable room and view. Subway station goes straight to the hotel.
Stayed in April 2024
Reviewed: 24 April 2024
Helle
NorwayBeautiful hotel and friendly staff. Loved the vibes! Great location.
Stayed in April 2024
Reviewed: 22 April 2024
Reggie
United StatesI love everything about this hotel
Stayed in April 2024
Reviewed: 21 April 2024
Anna
United StatesLoved location and staff and vibe. My shower reeked of smoke so they had to clean it. But it turned out okay.
Stayed in April 2024
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