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Reviews of Portas do Céu

Rua São Tomé 18-26, Santa Maria Maior, 1100-466 Lisbon, Portugal

#860 of 3,536 Holiday rentals in Lisbon

Guests' Choice

Review score

Based on 405 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 30 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    It was very large, centrally located and well-equipped.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    The perfect base for discovering Lisbon
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 6 nights
    • Submitted via mobile

    It’s in a louder area, but not much of an issue but one to look out for if you’re expecting complete quiet

    The location was great, perfect for discovering Lisbon

    Stayed in May 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Studio with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Expensive for what it provided, it wasn’t soundproof, not very clean.

    The location was really good and the people working there very kind and helpful!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    I expected an elevator but it didn’t go to my floor. Fortunately, the maintenance man did help me carry my luggage. The room is a little dated but well-maintained.

    Good-sized room with all the basic amenities.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Standard Apartment
    • Stayed 6 nights
    • Submitted via mobile

    the bathroom wasn’t very comfortable

    Room size

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Nice apartment in central location
    • Leisure trip
    • Couple
    • Superior Apartment
    • Stayed 6 nights

    Our apartment had a kitchen with a small table, but there was no comfortable seating so you couldn't sit and relax during the day. Some of the property rules were excessive - charges for additional toilet paper, any minor stains on towels from makeup or suncream etc. The rates at these apartments are not cheap, so these extra rules and charges felt OTT.

    The apartment was in a great location in the Alfama. The apartment itself was clean and tidy, with all the amenities you need to cook. Checking in and out was easy as there are no keys involved, just door codes.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Wonderful Property
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The only thing I did not like was the absence of a wash cloth which may be cultural. So if you appreciate a washcloth, bring one with you.

    The staff members were very helpful, knowledgeable and friendly. The hotel is in a great location. Our apartment was spacious, beautifully appointed and cozy. Two doors led out on to a balcony overlooking a part of the city which was lovely. The property is surrounded by restaurants and even a small super market.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    lovely, decent price-quality, you get exactly what you paid for.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights

    There was quite some sound coming from the top apartment. I do not know how this could be resolved but this was not very nice. The outside noise was manageable but that is coming from someone who lives in the city center and is used to some outside noise now and then. Bear in mind it is an active area of Lisbon.

    Very helpful and friendly staff who took their time assisting, both online and offline. They were very responsive and friendly. Very flexible with pickup and leaving of suitcases which was much appreciated. I also liked that the apartment was very spacious and not set up in a way that things are in the way. The airconditioning was a great feature.

    Stayed in April 2024

  • Reviewed: 19 May 2024

    8.0
    Hosts and location were excellent
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 3 nights

    The bathroom is in the far end of the apartment, away from ventilation or windows which made it difficult for the space or any of the towels/bath mats to become dry after use of the shower. While this may be difficult to correct, it would be helpful to provide additional towels in anticipation for this during the stay.

    The location could not have been more ideal. It was close to numerous shops, restaurants, and things to do while also remaining close to the authentic Lisbon experience.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Beautiful stay
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted via mobile

    Was right on the street but didn’t bother us too much.

    Was very clean, great location.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    7.0
    Generally enjoyable but the old part of town was overwhelmed by visitors
    • Leisure trip
    • Couple
    • Standard Apartment
    • Stayed 7 nights
    • Submitted via mobile

    On a very busy road

    General location and private

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Our apartment smelled bad:(

    Friendliness of the staff at the reception The location

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Excellent location!

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Perfect location and beautiful decor
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 4 nights

    - Squeaky floors - The bathroom didn't match the rest of the apartment, it felt slightly outdated. It was very clean and had all the necessary towels, hairdryer etc but would have been better if there were more surfaces for your toiletries and stuff.

    - The location was incredible, in the heart of Alfama, only a short walk from all the Alfama sights! The tram passes right in front of the building and there are many good options for coffee, food just a short walk away. - The hosts were very friendly - The room was beautifully decorated, loved the mural on the bedroom wall! - Had all the necessary amenities for a comfortable stay + a lift - Clean!

    Stayed in May 2024

  • Reviewed: 23 April 2024

    9.0
    Perfect stay in Lisboa
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Right accross the building where the apartment is settled, there is a restaurant, usually playing loud music. This might be an issue for people who would like to have some peace and quiet.

    The location of the appartment is excellent, it is on the track of tram 28, next to few miradouro’s and St. Jorge Castle. The receptionists are super helpful and polite. The room was just the same as it was in the pictures, everything new and clean.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Recommend if you would like to stay in historic area. Lovely unit.
    • Leisure trip
    • Couple
    • Apartment with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Lovely patio and convenient location. Very nice hosts but not overly intrusive. Good value.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Overall it was good.
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom mirror was broken on the edges with some sort of silicone securing it.

    The property was alright, nothing special for a 400€ plus flat.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Old vibe of Alfama
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Be advised if you stay in 1a there is no window in the bedroom, and if somebody is walking on the floor above you, you can hear thumbs and squeaks loud from the old floor boards.

    The location is cute, right in the center of Alfama which is not noisy. Clean, organized and has everything you need. The host communication was very good.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Great apartment in the heart of the old town
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    There were some neighbours who seemed to be constantly opening and closing a wardrobe on the opposite side of the wall during the night.

    Fantastic location, great views from the top apartment balconies, and a very convenient way to get into the apartment, even if you arrive after the office closes.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    Lovely stay and helpful staff.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Good location in the old town and good amount of space.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Great Stay
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    No hot water left for 2 showers in a row. Only loud when you have inconsiderate people above/next to you. First night was quiet but someone must have checked in as the next 2 nights it just sounded like someone above moving furniture at daft times. Room was very hot - aircon was located at the end of the hall where you walk in so there was 0 benefit from this. But we would stay again!

    Big windows opening onto the street with a view of the tram. Ideal location. Very comfortable bed. Big room.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    A great location and spacious, modern place to stay.
    • Leisure trip
    • People with friends
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The sofa wasn’t comfortable to sit on but it made a comfortable bed.

    Perfect, convenient location, large airy apartment with a lift, great after climbing Lisbon’s hills all day!

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 7 nights

    There was no cleaning during a 7 days stay (there would have been for a 8 days stay), but there would have been a need for that. The cleaniness overall was not really good -the mat and the sofa were not proper, the sofa hade long time stains on it, we took the mat off not to walk on it at all. It was said that toilet paper and toiletries would be included, but this was not the case -2 rolls of toilet paper for 2 persons for a week -not enough... and there was a price list for the soap and schampoo... ´The garbage was our duty to get rid of and we didn't have enough plastic bags for that either, but we got a few more by asking. The staff at the reception didn't tell us anything without us asking. One of them had no clue that we were guests there, even though we had had a few conversations and she thought we were leaving every day. There were no notice in the booking site that this appartment (1 C) faces the street, that can be quite loud in the evening. There were ear plugs though!

    The location was really nice! The appartment is locked with a code, which is practical. There's a 7/11 just round the corner. The tram 28' runs just outside!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Great location, bit of noise, finished midnight at latest.
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 4 nights

    Only slight drawbacks for us were the bar opposite had a loud party on our last night. That was the only time that noise was an issue. It finished about midnight. There were some great tunes and I was half minded to join in if I hadn't already got my pyjamas on. Ear plugs were provided for us and actually we did fall asleep fine when we used them. If you weren't going to bed as early as us it wouldn't bother you. In my ideal world I would like to have somewhere to dry clothes.

    Very good to have a staffed reception, staff spoke excellent English, very helpful and welcoming, answered a couple of questions about the local area and advised us we could leave luggage in reception on departure day. Great area, short walk to the centre and loads of places to eat round about. Accommodation was very spacious and comfortable. Be aware the doors open right onto the street. Our son had great fun trying to catch people who were using the doors and windows as mirrors. No one could see him from outside. Very funny to watch from inside.

    Stayed in February 2024

Showing 1 – 25

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