Stoleshnikov Pereulok 12 bld 3, Tverskoy, 107031 Moscow, Russia
#29 of 465 hotels in Moscow
Guests' ChoiceBased on 61 hotel reviews
9.2Cleanliness
9.3
Comfort
9.4
Location
9.8
Facilities
9.2
Staff
9.6
Value for money
8.9
Free WiFi
8.9
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Showing 1 – 25
Reviewed: 26 March 2022
Antonio
SwitzerlandPity that there isn't any restaurant service apart the good breakfast, it should be a bar service during the day, specially when the weather isn't good to go outside.
Shower very little but the all room was very comfortable Employeees very kind, really! The lobby decoration is very nice. Very central and quite because not directly on the trafic streets.
Stayed in February 2022
Reviewed: 4 March 2022
Artist
United Arab EmiratesLittle over priced.
Location was awesome, 10 min walk to Red Square area, rooms are beautifully refurbished, very clean and cozy, and the staff was extremely helpful and speaks good English.
Stayed in February 2022
Reviewed: 22 February 2022
Anastasiia
AustraliaView from the room, towels needs an update
Location, stuff, room - everything was great
Stayed in February 2022
Reviewed: 7 January 2022
Antonio
ItalyThe payment system and the possible choice on the included breakfast. I care to say, the problem with the payment was NOT depending on the hotel, but it’s worth mentioning for other travellers and I would urge Booking to try and find a way around as I was told that it happens quite often! My balance for the booking was around 1850 euros and despite having more than enough funds and allowances on account and being cards set for worldwide operations, the one solution payment didn’t go through! I tried with two different cards and it didn’t work so I started feeling quite anxious as I didn’t have enough cash with me to cover for the full amount. We tried to make a small payment just for the first night and it worked so we had to take it from there making small payments every day. The consequence is a quite high commission fee paid on the total amount (about 80 euros) which is really unpleasant. I assume this depends on some dodgy situation between European and Russian banks which don’t really help out travelling people. I urge all people travelling to Eastern countries to verify things well in advance with their banks. About the breakfast: If your reservation includes breakfast and you’re staying longer than 3 days, you sort of get a bit bored with the menu and you have to pay an extra amount for any choice beyond the standard menu.
A very well placed quality hotel. It’s located in a tranquil historic lane in the heart of Moscow, with no direct access to cars, packed with top brand designer shops and decorated with beautiful lanterns that make a surrealist and romantic picture. The hotel is small in size, but tastefully furnished and offers high standard services. There is a welcoming atmosphere, the staff are young, polite, speak good English and are always available to help. The rooms are very quiet and well heated, spacious enough, comfortable and with large windows, king size comfortable beds; they’re equipped with all accessories (bathrobes, slippers, vanity kit, dental kit, shaving kit, shoes cleaning kit, hairdryer, etc.). The cleaning staff is fast, discreet and never intrusive. There’s a flat-screen TV with Russian TV and radio channels. The breakfast area is small but cozy, with chairs and sofa and a book shelf on Russian art and history (some books are in English and French). There is free self-serving fruit-scented water and non-alcoholic mulled wine and, because we arrived on the 30th of December, we were welcomed with a glass of Prosecco. By the way, we highly suggest visiting Moscow around the new year; its absolutely magnificent with literally lights and decoration everywhere! The breakfast is cooked on the spot for each person, like in a restaurant. The menu includes sweet and salty dishes. Another thing worth mentioning: until the last day we were uncertain wether actually confirming the reservation, due to ever-changing rules with flights around the Covid pandemic. The hotel contacted me one day before the expected arrival and asked me to pay the amount for one night in advance. I asked them to kindly await the results from my PCR scan and they agreed. On receiving negative results, I tried to issue the payment but for some reason it didn’t go through. Nevertheless the hotel confirmed my booking. I really appreciated their disposition towards the customer!
Stayed in January 2022
Reviewed: 4 January 2022
David
United KingdomNothing to dislike
Breakfast was fantastic and location ideal. The staff were so friendly and helpful.
Stayed in December 2021
Reviewed: 1 January 2022
Ianc1990
United KingdomThis place was truly perfect
From the moment we placed our reservation, to the moment we were picked up for our airport departure, Hotel Akvarel and all of its staff were nothing short of exceptional. They assisted us with restaurant bookings, trying to fix taxi prices, offering us hot mulled wine when coming in from the cold, ensuring our room temperature was OK - the list is endless. I started with the service because it was truly exceptional, but everything about this hotel is perfect. It's located right in the middle of everything you could want - metro station, central Moscow (red square, Kremlin, GUM, etc), food, drink, even pharmacies and designer shops. The lobby, the elevator, the hotel room itself, including bathroom and facilities. Everything was simply fantastic. We even ate at the hotel restaurant on our last day and even that was amazing. There's normally always something that can be improved, but with Hotel Akvarel, they've thought of every single detail. One of the best hotels we've ever stayed at. If you're going to Moscow and need a hotel, don't think twice. Don't try and save a few pennies - just book this place and you won't be disappointed. Well done to the management team and all of the staff - you've created something amazing. Keep up the great work!
Stayed in December 2021
Reviewed: 28 December 2021
Marina
BulgariaAll was great.
Great location in the city center close to all the attractions. But at the same time very quiet, cozy and far from noice. Our room made me feel like home from the first look. Very spacious and clean. The restaurant offers great food! Very tasty, clean, homemade and perfectly fresh.
Stayed in December 2021
Reviewed: 22 November 2021
Mohammed
United Arab Emiratesclean, near everything
location
Stayed in October 2021
Reviewed: 31 October 2021
Dinara
Kazakhstanthe bathroom was a little small, especially around the sink area - no where to put belongings.
loved our stay here! the breakfast was amazing, rooms were super cozy. we were worried it might get a little loud, being right in the center, but it was super quite!
Stayed in October 2021
Reviewed: 19 October 2021
Nadiya
RussiaPerfect location, amazingly helpful staff (before, during and after your stay!) Would definitely recommend it! THANK YOU AKVAREL TEAM <3
Stayed in October 2021
Reviewed: 17 October 2021
Sayedhusain
United Arab EmiratesThe housekeeping was removing the spare door key from the room, removing pillows from the room, not keeping enough shampoo for the shower.
Excellent breakfast, friendly staff, special thanks to Mr Igor who was serving breakfast.
Stayed in October 2021
Reviewed: 17 October 2021
Tanis
United KingdomLocation & comfort
Stayed in October 2021
Reviewed: 5 October 2021
Afra
United Arab EmiratesToo small suitrooms, the partition is making it more smaller, the bathroom is little bigger than airplan bathroom
The location is amazing, the staff is always happy to help
Stayed in October 2021
Reviewed: 25 September 2021
Mariam
United Arab Emiratesexcellent location, clean rooms
Stayed in September 2021
Reviewed: 22 September 2021
Worldtraveler878
United StatesNothing
Staff is amazing! Go above and beyond to accommodate and make your stay pleasant. Bar has great coffee and berry tea. Central location of the hotel superb. On the walking street with hanging lights surrounded by high end stores and restaurants
Stayed in September 2021
Reviewed: 18 September 2021
Shahid
United KingdomNo clocks in the room.
Breakfast was alright, although slightly more variety would have been better.
Stayed in September 2021
Reviewed: 28 August 2021
Mahmoud
United Arab Emirates𝗧𝗵𝗲𝗿𝗲 𝗶𝘀 𝗻𝗼 water rinse 𝗻𝗲𝗮𝗿 𝘁𝗵𝗲 𝗪𝗖 .. 𝗜𝘁 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗽𝗲𝗿𝗳𝗲𝗰𝘁 𝗶𝗳 𝘁𝗵𝗲𝘆 𝗽𝘂𝘁 𝗶𝗻 𝗳𝘂𝘁𝘂𝗿𝗲 ..
𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻 .. 𝗖𝗹𝗲𝗮𝗻 .. 𝗚𝗼𝗼𝗱 𝘀𝘁𝘂𝗳𝗳 .. 𝗖𝗼𝘇𝘆 𝗵𝗼𝘁𝗲𝗹 .. 𝗩𝗲𝗿𝘆 𝗰𝗮𝗹𝗺 .. 𝗪𝗲 𝗹𝗶𝗸𝗲 𝗶𝘁 𝗮𝗹𝗼𝘁 .. 𝗦𝘂𝗿𝗲 𝗶 𝘄𝗶𝗹𝗹 𝗯𝗼𝗼𝗸 𝗮𝗴𝗮𝗶𝗻 𝗶𝗻 𝘁𝗵𝗲 𝘀𝗮𝗺𝗲 𝗵𝗼𝘁𝗲𝗹 .. 𝗛𝗲𝗹𝗽𝗳𝘂𝗹𝗹 𝘀𝘁𝘂𝗳𝗳 .. 👍👍👍😇 :)
Stayed in August 2021
Reviewed: 22 August 2021
Ammarmrafee
United Arab Emiratesnothing
everything
Stayed in August 2021
Reviewed: 9 August 2021
Predrag
SerbiaThe size of the room is a little smaller than the standard, but that does not diminish the overall great impression.
We are very pleased with the Hotel Akvarel. Great position. The staff is wonderful. Very clean.
Stayed in August 2021
Reviewed: 31 July 2021
Natali
United Arab EmiratesNothing
Location is perfect, staff very friendly, clean
Stayed in July 2021
Reviewed: 23 July 2021
موزه
United Arab EmiratesEVERYTHING!
Stayed in July 2021
Reviewed: 2 July 2021
Yousif
United Arab EmiratesEverting
Stayed in July 2021
Reviewed: 2 July 2021
Alexandra
RomaniaEverything was perfect. Very friendly staff and exemplary cleanliness. We will return with pleasure
Stayed in June 2021
Reviewed: 29 June 2021
Mayak
SwitzerlandNo negative points were noticed during my stay.
Cosy boutique-hotel in the heart of Moscow. Stylish, clean, new. Great experience. would love to return there.
Stayed in May 2021
Showing 1 – 25
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