Soi Noppakoon Tambon Talat Nuea, 83000 Phuket Town, Thailand
#43 of 155 hotels in Phuket Town
Guests' ChoiceBased on 570 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
8.6
Facilities
8.7
Staff
9.2
Value for money
8.8
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 May 2024
Karolina
PolandNice location, helpful staff. Relaxing life music at the bar every evening ;)
Stayed in May 2024
Reviewed: 14 May 2024
Mohamed
QatarThe deluxe rooms were not big enough for 2 members and 2 big bags So we upgraded to premium room
Friendly and helpful staff Good breakfast Smooth check-in Good room service
Stayed in May 2024
Reviewed: 13 May 2024
Marc
United Arab EmiratesBreakfast and non smoking area by the pool even tho is open space
Facilities and location
Stayed in May 2024
Reviewed: 11 May 2024
Iyanthy
NetherlandsThere was nothing wrong with Ratri. Everything was thought about perfectly.
The staff was exceptional and the rooms were just perfect for you to sleep, wake up and get on with your day.
Stayed in May 2024
Reviewed: 11 May 2024
Elina
United Arab Emirates/
Location was very good. Staff was very helpful. We rented bike directly from hotel which is very convenient. Price/quality very good !
Stayed in May 2024
Reviewed: 8 May 2024
Romana
Czech RepublicNo complaint, just a reco - Water refill machine would be appreciated.
Very clean, confortable bed, big room, very nice and modern bathroom, real 4* hotel :) Location also good. Small details like great buffet breakfast, free ice cream machine, 2 complementary water bottles, 2 umbrellas in the room, silent and pleasant music near the pool in the evening, are appreciated. Very quiet. Staff very nice. Check-out at 12 also nice.
Stayed in May 2024
Reviewed: 6 May 2024
Beatrice
United KingdomWas a strong awful smell from the toilet.. the room look way bigger in the photos and in reality is smaller.
Nice hotel. They had live music in the evening and they offered a welcome drink. The room was clean ans cozy.
Stayed in April 2024
Reviewed: 4 May 2024
Trinh
VietnamLocation nice , very clean , nice staff, shuttle bus free to center
Stayed in May 2024
Reviewed: 3 May 2024
Kornthip
Thailand-
The hotel is located in a good location where you can easily find local food. Breakfast was good. Staff were really nice and friendly. They have a cocktail for welcome drinks and then we ice cream for free at the entrance.
Stayed in May 2024
Reviewed: 30 April 2024
Alexandra
IsraelToo far from the center
The stuff is very kind and the place is nice
Stayed in April 2024
Reviewed: 28 April 2024
Justin
United KingdomNothing in particular.
The staff were absolutely incredible! Rooms were very clean and comfortable.
Stayed in April 2024
Reviewed: 27 April 2024
Ankita
IndiaCleanliness of overall property could be improved
Excellent location; close to old town; the rooms were okay for short duration; staff very hospitable; food was excellent and breakfast super
Stayed in April 2024
Reviewed: 23 April 2024
Peter
CanadaIt’s all okay here 👍🏻
Great hotel close to various attractions and within walking distance to the beach… Price quality is great and the staff is very friendly and helpful…. It’s clean and we love the swimming pool area….
Stayed in April 2024
Reviewed: 21 April 2024
Pyae
MyanmarNo particular reason
Clean , modern hotel with lovely swimming pool. Loving the offer of free ice cream for the customers staying in the hotel. Definitely will come back again.
Stayed in April 2024
Reviewed: 19 April 2024
Damian
United KingdomThe staff treated us so well and had fantastic English, they went away over and beyond for anything we needed. I will be forever grateful to each and every member of staff. Hotel is beautiful and food was great.
Stayed in April 2024
Reviewed: 19 April 2024
Bev
United KingdomClean, efficient, and comfortable.
Stayed in April 2024
Reviewed: 11 April 2024
Witold
Poland-
Breakfast - nothing special but ok. Close to Old Town. I think thats a good price for phuket for that quality. If in old town will be back.
Stayed in March 2024
Reviewed: 7 April 2024
Ricky
AustraliaEverything was brilliant!
Stayed in April 2024
Reviewed: 4 April 2024
Anna
United Kingdomfloor in our friends room lost its colour and as a result their feed were bright blue. Staff had charged them for towels as tehy were coloured as well as the pillow case bceause it felt on the floor. it has been disappointing.
Hotel was lovely, the gym was good. Very high tech, althought there is a danger with it having displayed whenever we were not in the room.... I am a tec lover and absolutely loved that, bbut realised is someone wanted to break in to our room, it woudl ahve been very easy knowing when guests are not in.
Stayed in January 2024
Reviewed: 4 April 2024
Craig
New ZealandLack of air-conditioning in the dining area
The direct pool access was great.
Stayed in March 2024
Reviewed: 2 April 2024
Johan
NorwayShower kept making a noise and I as slightly faulty with the display
Almost everything
Stayed in April 2024
Reviewed: 2 April 2024
Charles
United KingdomQuiet, good quality and well run hotel close the the centre of the old town
Stayed in April 2024
Reviewed: 1 April 2024
Hilary
United KingdomThe breakfast was ok but not fantastic.
The location is good, a short walk into the old town but they have a shuttle too. The staff were all excellent, helpful and friendly. They organised tours and taxis and when we had a problem with lost luggage at Bangkok airport, Sunvo was extremely helpful in sorting it for us, making phone calls on our behalf, we can't thank him enough. The evening entertainment was much better than expected.
Stayed in February 2024
Reviewed: 28 March 2024
Rebekah
United KingdomVery clean and tidy and staff were really helpful! Hotel seemed very new. Walking distance to old town
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content