Dollywood's HeartSong Lodge & Resort, a 4-star hotel, is located in the picturesque town of Pigeon Forge. This property features a range of attractive facilities including a fitness center, a sun terrace, and a snack bar. Guests can also enjoy the convenience of an ATM machine on-site, a concierge service, and a lounge for relaxation. For guests traveling with children, there's an outdoor play area and a children's playground. The hotel also offers a restaurant, a bar, and both indoor and outdoor swimming pools. The units at Dollywood's HeartSong Lodge & Resort are designed to provide comfort and convenience. All units are equipped with air-conditioning, a hairdryer, a coffee machine, and a clothing iron. Guests can also enjoy the luxury of streaming services, a fridge, a work desk, and free toiletries. Some units offer additional amenities such as a sofa bed and a balcony. The hotel ensures a good night's sleep with heating, a safe deposit box, and an alarm clock in every room. The hotel's location offers a variety of activities and landmarks for guests to explore. Dollywood is just 2.4 mi away, while Dolly Parton’s Stampede is a short 2.7 mi drive. The Grand Majestic Theater and Country Tonite Theater are within 4.7 mi of the property. For those interested in marine life, Ripley's Aquarium of the Smokies is 9.3 mi away. The nearest airport, McGhee Tyson, is 35 mi from the hotel, making it a convenient choice for international travelers.

Couples in particular like the location – they rated it 9.8 for a two-person trip.