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  5. Reviews of Grand Central Hotel

Reviews of Grand Central Hotel 3 stars

101-0048 Tokyo-to, Chiyoda-ku, Kanda Tsukasamachi 2-2 , Japan

#899 of 1,384 hotels in Tokyo

Guests' Choice

Review score

Based on 238 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.0

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 30 May 2024

    8.0
    A convent location just 15-20 mins walk from Tokyo Station.
    • Leisure trip
    • People with friends
    • Twin Room A - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom was very tiny. No view from room

    House keeping rates 10 out of 10 because every day the room was serviced to a very high standard.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    The room has three single beds but rather too small for three persons.

    Walking distance to JR station, near convenience stores, friendly staff, you can rent extra pillows.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Single Room - Non-Smoking
    • Stayed 5 nights

    Wi-fi functional but not very fast. You may consider the rooms to be a bit dated and slightly small, but it was very good for a budget hotel in central Tokyo.

    Had a great stay at this hotel, and with great service. The rooms were clean and comfortable and the bath/shower surprisingly spacious for a Japanese hotel. Very handy location, close to Kanda station, and you can walk fairly easy to Tokyo station or Akihabara too, whilst being a bit away from the very busy touristy areas, so you get the benefit of it being relatively quiet. I didn't get breakfast, but did have a good coffee at the café downstairs. Good laundry facilities too.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room A - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The amenities aren't inside, and there are no cotton buds. The curtain has stained.

    I like the bed and location. I like the room because it is spacious enough.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Economy Single Room - Non-Smoking
    • Stayed 1 night

    Nice location and professional staff

    Stayed in March 2024

  • Reviewed: 24 April 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Twin Room A - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Needs more variety

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Single Room - Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room smelled of smoke. Even though it was a smoke free room there was an ash tray in it.

    Very central , staff are very helpful.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Overall it was good, the reception staff were kind and helpful,
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The smell, even though it’s smoking section, there are plenty of room plug ins, and scented sticks in the market, I went to get one, but there wasn’t a proper supermarket,

    The location, security, customer service

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    An okay place to stay.
    • Leisure trip
    • Group
    • Twin Room with Extra Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room is really small for 3 adults to stay. It looks really old and definitely could do some renew to improve it.

    The location is not far from Kanda station, and staff is quite friendly.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Good central location, friendly staff, early check in, walking distance to Tōkyō station
    • Leisure trip
    • Couple
    • MAX 24 hour stay - Double Room - Early Check-In 12:00 and Check-Out 12:00 - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was a little dated

    Great central location and booked early check in room for 12 noon which was excellent after long flight and time difference’

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Great staff, clean rooms, good location, and could get 12 noon check after long flight.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom a little dated

    Good. Central location, surrounded by lots of restaurants and easy distance of Tokyo station

    Stayed in April 2024

  • Reviewed: 30 March 2024

    9.0
    Good for a short stay in Tokyo
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very helpful staff. Good location not far from Tokyo station. Very clean.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Single Room - Smoking
    • Stayed 3 nights

    Small room, but for the price relevant to Tokio centre. No wardrobe or chest.

    Good location near city centre, friendly staff. For breakfast 2 oprions - Japanese and European. No buffet.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    7.0
    Not completely satisfied
    • Leisure trip
    • Group
    • Twin Room B - Smoking
    • Stayed 10 nights
    • Submitted via mobile

    Employees no speak English and they can’t solve problems, bad actitude

    Good location

    Stayed in February 2024

  • Reviewed: 17 March 2024

    9.0
    Good location!
    • Leisure trip
    • People with friends
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    Location is the best! Near JR and subway ginza line, travel from airport is easy. Staffs are helpful, the room is good enough for 2 persons. Daily cleaning is provided which i like. There are many minimarts, supermarkets, cafe, coffee shops and restaurants nearby. Will consider stay here again next time!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Overall the stay was very pleasant and comfortable.
    • Leisure trip
    • Group
    • Twin Room A - Non-Smoking
    • Stayed 7 nights

    The bathrooms could use an upgrade. The rooms could use a closet or storage area to hang clothes. I was not able to unpack, and it was a bit inconvenient to live out of my suitcase for a week.

    Hotel was very clean and staff was very friendly and helpful. Room and bathroom were small but very clean and comfortable. Hotel location was very convenient for us because we traveled to Japan to run the Tokyo marathon and wanted to be near the marathon finish line which was less than 3/4 miles from the hotel. Hotel was also very close to main train lines that we used almost every day while on our trip. The breakfast being included in the stay was a very nice touch :-). Coffee at hotel restaurant, Pronto, was excellent! :-)

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Second time staying at Grand Central and I'd like to stay here again in the future!
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights

    Nothing in particular.

    PRICE: I'm so glad I booked the hotel months ahead of the Taylor Swift concert. I was able to get a really reasonable price for the weekend that the concert was held. Grand Central Hotel is one of the most affordable hotels near Tokyo Station. I like the area in general because it's not too busy and touristy. LOCATION: It's within walking distance from JR Kanda Station and from Tokyo Metro's Awajicho Station/Ogawamachi Station. There are nearby convenience stores, izakayas. The neighborhood is a combination of office/residential buildings so it's actually quiet on weekends and at night. Akihabara is within walking distance (for those who like walking). Tokyo Station is one station away. Other sightseeing spots such as Ueno is also accessible via JR Line. ROOM: The room where I stayed felt a bit bigger compared to a typical room. It could even be spacious enough for 2 people who don't have a lot of luggage. MATTRESS: The bed was quite firm. It's perfect for me because I like this kind of bed. ROOM AMENITIES: In addition to the usual amenities, I liked it that there were power outlets at the bed headboard. There was also a paper crane origami which I thought was really kind and thoughtful. STAFF: The staff at the reception when I checked in was very helpful. They were friendly and smiled a lot.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    7.0
    Convenient location but bedding uncomfortable.
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed and pillows very firm, did not rest very well during my over night stay.

    Friendly staff, good location, close by to trains and good local food.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    good! value for money! would recommend
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights

    i was near the fire exit door, they kept it open during the day so my room was cold

    it was really close to the station there were also a lot of food options It was a quiet area

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Great location and a comfortable stay
    • Leisure trip
    • People with friends
    • Twin Room A - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom was a little dated

    Great location and city vibe in Kanda. Great housekeeping and clean environment.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Would stay again.
    • Leisure trip
    • Group
    • Twin Room with Extra Bed
    • Stayed 7 nights
    • Submitted via mobile

    While coin operated laundry facilities are provided at hotel the dryer is not very good for drying heavy clothes.

    Hotel was exactly as described. As expected the room was small as was the bathroom, but clean and tidy. Quiet location yet only a 2 minute walk from Kanda station which is on a circular JR line which is good for main Tokyo attractions. In the Kanda station precinct there are numerous low cost restaurants which we enjoyed. In close proximity there are 3 Family Mart stores. Hotel staff were friendly and English spoken well. Breakfast was provided with our rate, which while was small was sufficient to get us going for the day.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    8.0
    Very good and helpful English speaking staff. Value for money
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 7 nights
    • Submitted via mobile

    Laundry area at basement. The rim of toilet bowl was dirty

    Location. Walking distance to Kanda Station About 8mins

    Stayed in December 2023

  • Reviewed: 16 January 2024

    9.0
    Enjoyable and convenient. Will definitely choose to stay there again
    • Leisure trip
    • Family with young children
    • Twin Room A - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Beds were a little hard, but typical in Japan

    Great locations and great service from staff

    Stayed in January 2024

  • Reviewed: 11 January 2024

    7.0
    Cute little budget hotel in a very central location
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 3 nights

    Supplied pillows were incredibly hard but you can swap for softer ones in the lobby. Beds were quite hard but that's not unusual in Asia. The breakfast was cheap but not great quality, save your money and go to McDonalds.

    Cute little budget hotel in a central location in Tokyo. Neighbourhood was great - short walk from Akihabara but quiet in the immediate surrounds. Some great cafes and restaurants nearby. Rooms were small and basic but clean and comfortable. Staff were super helpful.

    Stayed in January 2024

Showing 1 – 25

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