286-0106 Chiba, Narita, Tokko 560, Japan
#9 of 41 hotels in Narita
Guests' ChoiceBased on 1659 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
8.5
Value for money
8.8
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Anupama
AustraliaOnly downside is no restaurants close by for food except a convenience store.
Good breakfast and value for money!!
Stayed in June 2024
Reviewed: 2 June 2024
Khanh
VietnamNothing around
Bus to and from airport
Stayed in June 2024
Reviewed: 2 June 2024
Stan
NetherlandsComfiness of the pillows and beds were quite hard. Also ventilation in bathroom wasnt strong enough for 2 people showering.
Breakfast was awesome and all amenities were accessible. Plus hotel location was good and layout was appealing.
Stayed in May 2024
Reviewed: 2 June 2024
Benjamin
CanadaThe wifi in my room wasn’t working most of the time.
Good location with a free shuttle bus. Very affordable pricing as well as free breakfast. Great hotel for first or last night in the country.
Stayed in June 2024
Reviewed: 1 June 2024
Arden
JapanAll good
Location, price, efficiency
Stayed in May 2024
Reviewed: 31 May 2024
Michael
SingaporeIf the free breakfast could start half an hour earlier at 6am would be great as the shops in the airport don’t open until 7:30am
Very good for the price, close to the airport with large bus shuttle. 24hr convenience shop in the lobby has quick meals to go & can eat at tables at opposite side of the lobby. So no need to jump on the free shuttle to the terminal buildings for a bite as there is nothing else around.
Stayed in May 2024
Reviewed: 30 May 2024
Rebecca
JapanIts good
Its nice
Stayed in May 2024
Reviewed: 29 May 2024
Silvia
MexicoNothing in particular
Clean, it had everything you could need, free shuttle, breakfast included
Stayed in May 2024
Reviewed: 29 May 2024
Elena
RomaniaVery closed to airport, free shutle available.
Stayed in May 2024
Reviewed: 28 May 2024
Eleonora
AustraliaOutdated rooms, but for one night I cannot complain. The breakfast is served from 6.30 am onwards. Considering people stay at the hotel mostly to catch early morning flights, an earlier breakfast would be appropriate, as we had to go to the airport around 6.30 am and therefore could not get anything.
Great hotel to spend a night in if you have your flight from Narita airport early morning. The logistics are great, with free shuttle busses taking you from and to the airport. Great self check in and out procedures. Nice to have a convenience store within the hotel
Stayed in May 2024
Reviewed: 27 May 2024
Satish_
SwitzerlandFar from everything. Except for the convenience store on premise, nothing seemed accessible.
Close to the airport with a free shuttle service. Lawson is within the hotel, open for 24hour convenience. Decent size room, clean and comfortable bed. Good soundproofing.
Stayed in May 2024
Reviewed: 27 May 2024
Olga
SingaporeBreakfast Noisy AC
Shuttle bus Clean Affordable
Stayed in May 2024
Reviewed: 27 May 2024
Crystle
Australiabed was really hard
súper convenient and great value for money especially as it includes breakfast and free hotel airport shuttle
Stayed in May 2024
Reviewed: 27 May 2024
Pawan
ThailandThere are shuttle service between hotel and airport every 15 mins.
Stayed in May 2024
Reviewed: 27 May 2024
Harald
AustraliaBed mattress was too hard for my comfort.
Stayed in May 2024
Reviewed: 27 May 2024
Abdul
MalaysiaNo
Good breakfast & free shuttle bus from/to Narita Airport.
Stayed in May 2024
Reviewed: 27 May 2024
Jad
AustraliaHard bed, no bar
The price, room size, shuttle bus, location.
Stayed in May 2024
Reviewed: 26 May 2024
Janet
New ZealandBreakfast very busy check in automated and hard when very tired after long flight
Reliable shuttle good breakfast helpful staff when tired
Stayed in May 2024
Reviewed: 26 May 2024
Edwardo
PhilippinesPillows were a bit thin. Other than that, the experience was very good.
I like the view from outside the hotel.
Stayed in May 2024
Reviewed: 26 May 2024
Reilly
JapanThe bed was very uncomfortable
Close to the airport
Stayed in March 2024
Reviewed: 25 May 2024
Liliana
United StatesOnly breakfast - no dinner facility but Lawson store
Close to airport
Stayed in May 2024
Reviewed: 25 May 2024
Che
MalaysiaThe strict check in check out time.
There are loads of facilities but no time to use. Most japanese hotels are too strict with their check in check out time. If the guest need to check out early they should be allowed to check in early.
Stayed in May 2024
Reviewed: 25 May 2024
Achawadee
ThailandShuttle bus service to air port.
Stayed in May 2024
Reviewed: 25 May 2024
Nattaporn
ThailandA bit too small.
Shuttled bus.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content