Check-in time is from 4pm to 10pm. Check out time is before 11am. If you arrive between 10pm and 9am, please reach us via the phone number provided in your booking confirmation email when you are at the front door, so our night receptionist can open the door for you.

Guests can stay for a maximum of 7 days in a 28-day period

Please note that there is an additional charge of 10 Eur for late check-in after 10pm.

Please note we do not accept bookings of groups larger than six people. If you decide to make a booking for your group anyway, we retain the right to cancel your booking without a refund. We are cashless hostels.

The following payment methods are accepted by the hostels: Mastercard, iDEAL, Visa card payments.

If the total value of a single booking is greater than or equal to €1,000.00, a non-refundable 20% deposit will be required at the time of the booking regardless of the rate type selected. The remaining 80% will be paid 7 days before arrival.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Cocomama您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。